Brennan's Heating & Air Conditioning Reviews

The entire process was thoroughly professional, helpful, and effective; the correct repositioning of the thermostat was accomplished thoroughly and in a most timely fashion. Everything about the service, product, price was exemplary. Thank you, see you at my next service interval.

Mary Gendernalik-Cooper

I have used Brennan’s for several years - selected based on excellent reviews and recommended by a coworker. Prior to that I selected HVAC companies at random. Brennan's phone staff and technicians have always been friendly and professional. Service has been top notch. There is a clear difference between getting service from a company and feeling like you the company also cares. Brennan’s is the latter. They contact me to make it easy to keep maintenance agreements and seasonal inspections are completed. Yesterday, they installed a new heat pump system. Before the day was over, they emailed me my warranty - THEY registered my equipment for me.
It has been like that with Brennan’s since day 1. I have no reason to look for another HVAC company since I've been with them.

Marvin Stith

We have used Brennan’s for our HVAC for over 15 years. Based on Brian and Joe’s recommendations, we just had our outside heat pump replaced with a more efficient system plus a WiFi thermostat. They did not pressure us in the slightest to also replace the inside unit, although it is aging (well). Installation was excellent. Danny and Kyle were prompt, courteous and very knowledgeable. The removal/install had minimal impact on our property, and Danny was especially ready and willing to answer any questions we had. A job well done by all.

Michael Loucks

Just completed my HVAC Fall service (9/14). Brennan's never ceases to amaze me, we have been customers for over 12 years and every technican has been amazing! I want to give a big shout out to Aaron S., his professionalism, character, superb technical knowledge, willingness to answer questions, prov... Read More

Just completed my HVAC Fall service (9/14). Brennan's never ceases to amaze me, we have been customers for over 12 years and every technican has been amazing! I want to give a big shout out to Aaron S., his professionalism, character, superb technical knowledge, willingness to answer questions, provide insights and give honest down to earth answers shows the highest quality customer service -- building a relationship based on trust and respect. Strongly recommend Brennan's -- professional, honest, technical competence are just words to describe this company! Read Less

David Goehring
Iv'e used Brennans for, I'm guessing, 15 years. They have installed new systems, maintained those systems and also responded to emergency requests, and I mean Immediatly. Pricing is very good. This last scheduled maintence was for heating but there was no issuing looking at the A/C. All of the peopl... Read More

Iv'e used Brennans for, I'm guessing, 15 years. They have installed new systems, maintained those systems and also responded to emergency requests, and I mean Immediatly. Pricing is very good. This last scheduled maintence was for heating but there was no issuing looking at the A/C. All of the people at Brennans are great. Thanks to Hayden and Daniel for the last two services. I learn alot from them too. Read Less

Joel Anderson
Britt McNeill, Service Technician, Brennan’s Heating & Air Conditioning is the most outstanding HVAC professional that we have ever worked with in my 21 years living in NVA. All coordination with the Brennan staff was exceptional! Bottom line GREAT TEAM!

Melvin Roberson
From the moment the Brennan’s technicians stepped through our door, we felt taken care of. They arrived right on time and with confidence that immediately put us at ease. Every step of the installation was handled with respect for our home — careful movements, clear communication, and a level of... Read More

From the moment the Brennan’s technicians stepped through our door, we felt taken care of. They arrived right on time and with confidence that immediately put us at ease. Every step of the installation was handled with respect for our home — careful movements, clear communication, and a level of professionalism that seems rare these days. They worked efficiently, answered every question without rushing us, and when they finished, the space was as clean as when they started. We’re very grateful for the skill, kindness, and dedication that Brennan’s crew brought into our home. But the best moment came when the new AC kicked on and our home filled with that first wave of cool, refreshing air. It was a breath of relief after the discomfort during our down time. They didn’t just install a system — they restored our comfort. Thank you Brennan’s, for your dedicated, recurring professionalism. Read Less

Kenneth Arrington
We had our old furnace and AC unit replaced by Brennans, and the entire process was fantastic! From the start, Jon T. stood out from the other sales reps we met, he wasn’t pushy at all, just down-to-earth and straightforward, which really helped us feel comfortable and confident in our choice. The... Read More

We had our old furnace and AC unit replaced by Brennans, and the entire process was fantastic! From the start, Jon T. stood out from the other sales reps we met, he wasn’t pushy at all, just down-to-earth and straightforward, which really helped us feel comfortable and confident in our choice. Their pricing was right in the middle of the range, which felt fair for the quality of service they provide as well as their warrantees. Jon T, explained all our options clearly. The installation team Anthony and Danny were professional, courteous, and efficient. They arrived on time, worked diligently, left the work area spotless, and took the time to walk us through the new system and thermostat. Joe English, the service manager was very helpful and responsive during the process for scheduling! Also, Liz made the permit process go smoothly. Our new system runs quietly and efficiently – highly recommend Brennans for their outstanding service and quality work! Had follow up visit from Arron to explain that the fan was so quiet I did not know it was running and humidity was being circulated .Aaron was right on time , super knowledgeable and friendly. Another great experience with Brennans ! Thanks 😊! Read Less

Randy McHugh